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7 Big Rules to Follow When Firing a Client
It's never easy to let a paying client go, but in the end you're business will be healthier because of it.
Firing a client is one of the most difficult decisions a business owner will ever make. And when push comes to shove, few actually do the deed. First of all, firing clients goes against everything a business owner knows. Clients keep the business going. Clients put food on the table. Clients spread the word and bring in more clients. So, when you consider firing one, it feels like you’re purposely harming your business. Second, it’s a hard, uncomfortable conversation to have—that’s why so many business owners never do it; they just hope the bad clients will eventually go away.
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